Customer reviews · Central New Jersey

Customer Reviews for City Ventilations

One review starts with a 94-degree house after a July 4 breakdown. Another follows a two-zone replacement finished in one day. A third begins with an installation that another contractor left incomplete. Here is what those customers chose to share.

NJ Master HVACR EPA Certified Aeroseal Certified
HVAC technicians arriving at a suburban home with organized service tools
Public reviews

Read the current public rating and recent feedback before you schedule.

What the feedback shows

Details that help homeowners judge the work

The recent reviews added below cover whole-home HVAC replacements, a two-zone installation, corrective work after an incomplete job, and an urgent replacement during hot weather.

They are a selection from City Ventilations’ broader public feedback. Read together, they show how the company communicates, works inside an occupied home, handles paperwork, and follows through when the situation is complicated.

In their own words

Recent customer experiences

Long reviews stay long here. The specifics—timing, names, rooms, paperwork, and problems solved—are more useful than a cropped marketing quote.

Gayle

Aug 6

Customer review

Three-system central HVAC installation

10 +++ From beginning discussing with Vitale at my home and Brandi’s assistance with Loans & scheduling, warranties, rebates to end with Igor and his team for installation. This company was very professional & definitely knows their product- in my case (3) Central ac units complete with furnaces were installed.

Workmanship -immaculate (they even take shoes off while in my home). Knowledge of product I give them a 10 plus! Very trustworthy & responsible, got the job completed in a short time frame & with perfection! I highly recommend this “superior” company!

Kapil Nayyar

Jun 5

Customer review

Two-zone HVAC replacement

We recently had our entire two-zone HVAC system replaced by City Ventilation, including units in both the basement and attic, and I couldn’t be happier with the experience. The team completed the entire installation in just one day, which was incredibly impressive. What surprised me even more was how clean and organized they were throughout the process. They treated our home with care and left everything spotless when the job was finished.

Communication was excellent from start to finish. Brandy was fantastic—she helped register our warranty, guided us through the rebate process, and made everything easy and stress-free. Vitali was extremely responsive, took the time to explain every detail of the installation, answered all of our questions, and even provided helpful recommendations on filters and system maintenance.

The workmanship was outstanding, and the new system is running great so far. We’re looking forward to enjoying the trouble free comfort for many years to come. Thank you to the entire City Ventilation team for a job well done. I highly recommend them to anyone looking for HVAC, air conditioning, or heating system replacement.

Jon Burnley

Jun 15

Customer review

Corrective HVAC installation

I cannot recommend City Ventilations enough. I was in a very stressful situation after a previous contractor left my HVAC installation incomplete and improperly connected at my rental property, leaving my tenant without AC during hot weather.

Vitali, Harry, Igor, and Brandi stepped in and handled everything with professionalism and expertise from start to finish. They quickly identified everything the original contractor had done wrong. Then they corrected all of it, got the system running properly, and provided a detailed written scope of work documenting their findings.

On top of the quality of their work, their communication was excellent throughout the entire process. Brandi was incredibly responsive and helpful on the administrative side, and the technicians were knowledgeable and thorough on site. They turned a nightmare situation into a resolved one.

Randy Singer

Jun 18

Customer review

Scheduling and project support

They are a very professional, good crew. Brandi was great at scheduling and helping us through the process!

Justin Macfee

Jul 8

Customer review

New HVAC system installation

I had a great experience with City Ventilations LLC! They were fast, punctual, professional, and got right to the point. Their pricing was very fair, and the whole process was smooth from start to finish.

I needed a brand-new HVAC system, and they had it delivered to my house quickly with the installation team there the very next day. The installer Harry was great he did an excellent job, and everything was completed efficiently. I highly recommend City Ventilations LLC to anyone looking for reliable HVAC service at a great price

Deb Clarke

Jul 16

Customer review

Urgent HVAC replacement

My AC stopped working on July 4th. My house was 94°. I left a voicemail at City Ventilations that night and they called me back by 8:30 the next morning. Very professional prompt service. They gave me an excellent price to replace my entire HVAC system. They completed the job in two days. Would highly recommend them.

Check the latest feedback

See current reviews on the public profiles

What customers notice

What people remembered after the crew left

Homeowners rarely describe a project as a list of specifications. They remember who called back, what the crew did in the house, whether the paperwork made sense, and how quickly comfort returned.

Neatly installed residential furnace and air handler in a clean mechanical room
01

Care inside the home

Gayle noticed the crew removed their shoes. Kapil remembered a spotless work area after a basement-and-attic installation. Small details tend to be the ones homeowners remember.

02

Help beyond the equipment

Scheduling, warranty registration, rebate guidance, filters, and maintenance all appear in the feedback. The job is not finished just because the system turns on.

03

A clear response under pressure

One customer had a tenant without AC after an incomplete installation. Another had a 94-degree house after a July 4 breakdown. Both reviews focus on what happened next.

04

Work that can be explained

Jon’s review mentions a written scope documenting what the previous contractor left wrong. Clear records matter when a project is complicated—or when someone else needs to understand it later.

Trust you can verify

Check the license numbers before work starts

City Ventilations is based in Monroe Township and has served Central New Jersey homeowners since 2012. License and registration numbers are listed plainly so they can be checked before a project begins.

NJ Master HVACR

#19HC00316600Valid through June 30, 2028

NJ Home Improvement Contractor

#13VH07998400Valid through March 31, 2027

EPA Refrigerant Certified

Qualified refrigerant handlingResidential HVAC and ductless work

Aeroseal Certified

Dealer and technician trainingDuct testing and sealing services
Warranty documents and an HVAC project checklist being reviewed at a kitchen table

Local contact details

Know who you are calling—and where to find them.

City Ventilations

482 Spotswood Englishtown Rd.
Monroe Township, NJ 08831

Monday–Friday, 8:00 AM–3:30 PM

Request an estimate

Tell us what is not working in your home.

One room may never match the thermostat. Airflow may feel weak. Or the old system may simply be done. Start with what you are noticing; City Ventilations can help sort out the next step.